7/11/2023 0 Comments Best buy microsoft office cardWhen I went to microsoft.ca and put a copy of Office 365 Home (CAD $109) in my cart, the only options for payment seem to be "Credit card or debit card" and "PayPal". Now I'm expected to phone MS and waste another hour of my time because the first agent gave me advice that was 100% incorrect:Ģ:09 am : To answer your question, you can use a retail physical gift card as a payment for the subscription.Ģ:10 am : That's good. In a second chat just now, a different agent tried to fix it, I think by forcing the purchase, but was unable to do so. And since I've redeemed the Gift Card, I can't even resell it (at a small loss), I'm stuck with $100 in my MS account! With Office 365 Personal in my cart, it says that $100 cannot be used for this purchase. So I redeemed the $100 Gift Card to my account, I can see the balance, but when I try to checkout Unfortunately, last night in Live Chat, an agent from MS Billing&Accounts told me it was no problem to redeem a Gift Card and then use it to purchase Office 365. Do not believe anyone who says you can, including (and especially) an MS rep from MS Billing&Accounts. The bottom line is you cannot use a Microsoft account balance (including from a redeemed Gift Card) to pay for Office 365.
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